Timelines for Procedure

Action on your complaint will be taken per following timelines:
Tasks  Timeline Responsibility

Seeking internal review by head of the public body

Within 60 days of receiving PIO’s response, OR from the date of expiry of prescribed time limit for PIO’s response Complainant

Responding to request for internal review

Within 14 working days of receiving your request Head of public body

Submitting complaint to the Punjab Information Commission

No time limit prescribed Complainant 

Responding to your complaint

30 working days, and a maximum of 60 working days – of receipt of complaint  Punjab Information Commission